INVESTIGATING REVOLUTIONS | Revolution and change. Words people have trouble with. Still revolutions begin long before they are officially declared. Today’s rate of change and the boldness of the actions suggested is new and frightening. The ‘champ-to-chump’ cycles are growing ever shorter. Every company is undergoing trauma. They all require surgery. Scientific evidence has not been kind to the apostles of hollow platitudes. Many companies aren’t ready for the future that is already happening. Ralph Waldo Emerson put it perfectly when he said: “There are always two parties – the party of the past and the party of the future, the establishment and the movement.” Radical changes are called for. Today.


INVESTIGATING REPUTATIONS | The leading indicators of business performance cannot be found in financial data alone. A company’s existing performance measurement system, which is largely financial, undercuts its strategy, which focuses primarily on customer service, employees, innovation, business model effectiveness, and the public at large. Enhanced competitiveness depends on starting from scratch and asking: given our business, what are the most important measures of performance? What measures truly predict long-term success in our business? Reputation metrics reflect a company’s economic condition and growth prospects much better than its reported earnings do. The leadership group of many companies needs to define and articulate a new grammar. The winners of tomorrow will deal proactively with reputation.


DELIVERING RESULTS | Three words: data, analytics, insights. That’s what we do, that’s what we deliver. Our goal is to produce accessible, useful, and unambiguous data, and practical analyses and insights. Facts are the servants of the argument.



Prof. dr. P.K. Jagersma


JRC International

E info@jrcinternational.eu



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